Data Capturer Wanted At Clicks Group Limited

Data Capturer Wanted At Clicks Group Limited Roodepoort, Gauteng

Position Summary

Industry: Call Centre Industry
Job category: IT and Telecommunications
Location: Roodepoort
Contract: Permanent
Remuneration: Market Related
EE position: Yes
Brand: Clicks Group


To capture patient profiles and confirm contact and delivery details of patient

Job description

Job Objectives:
  • To ensure the accuracy of existing patient information/details to safeguard against duplications so that records are accurate and up to date
  • To ensure that new patient files are loaded onto the system by ensuring information is captured correctly and timeously
  • To ensure that patients are contacted to confirm their delivery details while also ensuring any queries they might have are answered and followed up timeously
  • To validate patient delivery addresses
  • To ensure that client database is regularly checked for duplications and errors and ensure that the database is “cleaned up” to ensure data integrity
  • To resolve queries from internal and external customers regarding patient information to ensure that medication rejection and incorrect/delayed deliveries is eliminated
  • Communication Skills
  • Ability to work effectively under pressure
  • Conflict management /negotiation skills
  • Working with People
  • Achieving Personal Work Goals and Objectives
  • Adhering to Principles and Values
  • Delivering Results and Meeting Customer Expectations
  • Following Instructions and Procedures
  • Coping with pressure and setbacks

Minimum requirements

  • 6 months in a data capturing environment
  • 6 months in a pharmacy/medical environment
  • Grade 12
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